Right now, what’s your body doing? Are you hunched over, curled up, scrunching your shoulders? Body language is a meaningful form of nonverbal communication. Mute a video, and you can still guess how someone feels by their hand gestures and facial expression. But would you be surprised to hear that your own body language can have a profound … [Read more...]
Do You Treat Your Employees with as much Courtesy as You Treat Your Clients?
You think you’re charismatic and confident. Your employees think you’re terrifying. Being a people pleaser doesn’t generally make for a good leader. But you can go way too far in the other direction — you’re pushing people out of their comfort zones to get a result, and meanwhile, they’re on Indeed looking for a way out. In fact, a 2018 study … [Read more...]
6 Reasons We Make Bad Decisions, and What to Do About Them
You’ve perhaps heard of the study that proved that a judge is more likely to approve prisoners up for parole earlier in the morning, than after he returns (sleepy) from lunch? Decision fatigue is a real thing, and it affects everyone — not just justices. Over the course of the day, our decision-making gets worse. And considering that another … [Read more...]
Why Employees Don’t Share Knowledge with Each Other
You want your employees and team mates to share what they know, right? Knowledge sharing can only strengthen the work you’re doing together. Unfortunately, knowledge sharing is much less common than you’d expect. In fact, two robust HRB studies of workers in Australia and China found that people really need to be motivated to share at … [Read more...]
How our Brains Decide When to Trust
Trust: It’s not just a warm, fuzzy word. It’s the hallmark of high-performing organizations. So it stands to reason that understanding how trust works would be important to company leaders. Turns out, there’s a biology to trust. According to Paul J. Zak, founding director of the Center for Neuroeconomics Studies, it has to do with … [Read more...]
Improve Your Critical Thinking at Work
How often do we question the status quo? You might assume critical thinking comes naturally to most people, but you’d be wrong. There’s an art to it. Helen Lee Bouygues, found of the Reboot Foundation, has helped a lot of companies through dicey transitions. In her experience, when things go sideways for a company, it’s almost always because … [Read more...]
3 Traits of a Strong Professional Relationship
You catch more flies with honey than with vinegar. And at work, you’ll be more successful in building relationships with empathy than with exasperation. The secret to cultivating powerful work relationships is threefold, according to Darin Rowell, Founder and Managing Partner of FrontierX Global. 1 - Always have a clear purpose for the … [Read more...]
The 4 Things Resilient Teams Do
Fall down. Get up. Fall down. Get up. Fall down. Get up. The flip side of failure is resilience. Anyone who’s ever followed an underdog sports team until they finally won a big game knows just how important repeated failure is to building up endurance, tenacity and grit. And speaking of sports, an HBR survey of 2,000 NCAA … [Read more...]
Wealth Management Recruitment Remains a Need
Opportunities to hire wealth management talent are increasing because there’s more talent on the market due to layoffs and attrition, salary levels are normalizing, and, there’s an ever-evolving need and demand for financial advisors. “People are more aware of the need for financial advice,” said Dave Glaser of ECG Resources, a national … [Read more...]
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