Robots might be great at crunching numbers quickly, but they don’t do empathy.
In a world where automation can accomplish an increasing range of tasks, soft skills and other talents that only humans can provide are more and more important.
Interestingly, the most in-demand, on-the-rise skill, according to World Economic Forum, is analytic thinking — taking the data machines provide and looking at it with a human lens.
As we embark upon a new decade of work, other important skills include adaptability, willingness to keep learning and — no surprise — digital skills.
What does this mean for your business?
According to another Microsoft Study, 87% of businesses are prioritizing the upskilling of workers for the future – however of those, 73% have yet to implement concrete plans to help their employees acquire the right skills. This contributes to an ever-widening skills gap and a dearth of adequately qualified employees.
Make a commitment this year to consistent and cohesive training of your best employees.