Consider this: millennials and Gen Z folks are the most diverse in history. In the last 40 years, as these generations have entered the workforce, the percentage of white workers in the U.S. has declined from 83% to 63%. The rise of conversation about diversity and inclusion at work has been happening for a long time, but it’s reached an apex … [Read more...]

Virtual negotiation is one of those things people either love or hate. And whether it’s about negotiating for a job or brokering a deal, there’s a lot more of it happening via videoconferencing and email these days. One recent study found that we’re significantly worse at reading emotions over email. This is not surprising. And reading … [Read more...]

Workers are getting softer. Softer-skilled, that is. As automation becomes increasingly ingrained across lines of business, employees who excel at critical soft skills are balancing out the use of machines to achieve basic tasks and traditional manual labor. According to a McKinsey report, the three most in-demand buckets of soft skills … [Read more...]